Personal
Business
Wholesale
Complaints
Auctions
Customer Rights
Line recharge
Track order
عربي
  • Mobile
  • Home
  • 5G
  • Devices
SIGN IN
close icon
Personal
Business
Wholesale
Complaints
Auctions
Customer Rights
  • Mobile
  • Home
  • 5G
  • Devices
Postpaid Plans
 arrow up
Postpaid 50
Postpaid eSIM50
Postpaid 100
Postpaid 200Special Offer
Postpaid 300Special Offer
Postpaid 400Special Offer
RAQI Package
Prepaid Plans
 arrow up
Prepaid 30
Prepaid 75Special Offer
Prepaid 110Special Offer
Prepaid 150Special Offer
Prepaid 180Special Offer
Prepaid 220
Prepaid 360
Prepaid Weekly
Prepaid Daily
Prepaid e-SIM 220Special Offer
Prepaid e-SIM UnlimitedSpecial Offer
Data Postpaid Plans
 arrow up
Postpaid 100GB
Postpaid Unlimited
Data Prepaid Plans
 arrow up
Prepaid 10GB
Prepaid 20GB
Prepaid 50GBSpecial Offer
Prepaid 100GBSpecial Offer
Prepaid 300GB
Data Bundles
Devices
Neqaty Program
 arrow up
Neqaty Program
Neqaty Partners
Services and Add Ons
SIM Services
 arrow up
Switch to eSIM
Replace your current SIM
Direct Billing Services
Fiber Postpaid Plans
 arrow up
Fiber Postpaid 300Special Offer
Fiber Postpaid 400Special Offer
Fiber Postpaid 500Special Offer
Fiber postpaid 1GbSpecial Offer
Fiber Prepaid Plans
 arrow up
Fiber Prepaid 300
Fiber Prepaid 400
Fiber Prepaid 500
Fiber Prepaid 1Gb
Mobily Fixed Voice
Mobily Air Fiber 4G/5G
 arrow up
Mobily 5G
Mobily 5G 200Mb
4G Air Fiber
WiFi Solutions
 arrow up
Small Apartment
Large Apartment
Home Villa
Mesh Extender
Roaming add-ons
 arrow up
Calls & Data roaming
GCC Roaming add-ons
Data roaming add-ons
Incoming calls while roamingpromo
Roam like homenew
Roaming rates
 arrow up
PAYG Rates in-flight
PAYG Rates in land
PAYG Rates at sea
Roaming in Saudi
 arrow up
PAYG Roaming rates in Saudi
Apple
Roaming & International
 arrow up
Social Media Bundles
 arrow up
Communication
 arrow up
Special Services
 arrow up
SIM services
 arrow up
Credit Services
 arrow up
Calls and Messages
 arrow up
Free Services
 arrow up
Neqaty Partners
 arrow up
Neqaty Program
 arrow up
eShopPlans
 arrow up
Promotions
 arrow up
Terms of Service
 arrow up
FAQ
 arrow up
Privacy Policy
 arrow up
Purchase and Refund Policy
 arrow up
Normal SIM
 arrow up
test
 arrow up
FAQ
 arrow up
ع
close icon
SIGN IN Line recharge Track order
  • Mobile
  • Home
  • 5G
  • Devices
Postpaid Plans
 arrow up
Postpaid 50
Postpaid eSIM50
Postpaid 100
Postpaid 200Special Offer
Postpaid 300Special Offer
Postpaid 400Special Offer
RAQI Package
Prepaid Plans
 arrow up
Prepaid 30
Prepaid 75Special Offer
Prepaid 110Special Offer
Prepaid 150Special Offer
Prepaid 180Special Offer
Prepaid 220
Prepaid 360
Prepaid Weekly
Prepaid Daily
Prepaid e-SIM 220Special Offer
Prepaid e-SIM UnlimitedSpecial Offer
Data Postpaid Plans
 arrow up
Postpaid 100GB
Postpaid Unlimited
Data Prepaid Plans
 arrow up
Prepaid 10GB
Prepaid 20GB
Prepaid 50GBSpecial Offer
Prepaid 100GBSpecial Offer
Prepaid 300GB
Data Bundles
Devices
Neqaty Program
 arrow up
Neqaty Program
Neqaty Partners
Services and Add Ons
SIM Services
 arrow up
Switch to eSIM
Replace your current SIM
Direct Billing Services
Fiber Postpaid Plans
 arrow up
Fiber Postpaid 300Special Offer
Fiber Postpaid 400Special Offer
Fiber Postpaid 500Special Offer
Fiber postpaid 1GbSpecial Offer
Fiber Prepaid Plans
 arrow up
Fiber Prepaid 300
Fiber Prepaid 400
Fiber Prepaid 500
Fiber Prepaid 1Gb
Mobily Fixed Voice
Mobily Air Fiber 4G/5G
 arrow up
Mobily 5G
Mobily 5G 200Mb
4G Air Fiber
WiFi Solutions
 arrow up
Small Apartment
Large Apartment
Home Villa
Mesh Extender
Roaming add-ons
 arrow up
Calls & Data roaming
GCC Roaming add-ons
Data roaming add-ons
Incoming calls while roamingpromo
Roam like homenew
Roaming rates
 arrow up
PAYG Rates in-flight
PAYG Rates in land
PAYG Rates at sea
Roaming in Saudi
 arrow up
PAYG Roaming rates in Saudi
Apple
Roaming & International
 arrow up
Social Media Bundles
 arrow up
Communication
 arrow up
Special Services
 arrow up
SIM services
 arrow up
Credit Services
 arrow up
Calls and Messages
 arrow up
Free Services
 arrow up
Neqaty Partners
 arrow up
Neqaty Program
 arrow up
eShopPlans
 arrow up
Promotions
 arrow up
Terms of Service
 arrow up
FAQ
 arrow up
Privacy Policy
 arrow up
Purchase and Refund Policy
 arrow up
Normal SIM
 arrow up
test
 arrow up
FAQ
 arrow up
Personal Business Wholesale Complaints Auctions Customer Rights

React App
Z6_I1KCHJ42PG0C00QPKTCRC92IJ4
{}
Z7_I1KCHJ42PG0C00QPKTCRC92IV3

Complaints

Component Action Menu
  • ${title}
${loading}
 Actions

Complaints

File a Complaint / Request

File a Complaint / Request

Check Complaint / Request Status

Check Complaint / Request Status

Support Portal

Support Portal

This website uses cookies to improve user experience. By continuing surfing, you hereby explicitly consents to the collection, use and transfer, in electronic or other form, of your personal data as described in Mobily Privacy Policy.
Learn more
Services
Auction Prepaid Plans Postpaid Plans Data Prepaid Data Postpaid Fiber Prepaid Fiber Postpaid Services & Add-Ons Pay with Mobily Devices
Support
Mobily Community Complaints & Requests Coverage Check Store Locator Track Order Contact Us Overdue bills
Mobily
About Us Sustainability Investor Relations Careers Business Services Wholesale Services Mobily Digital Partnership
Privacy Policy Customer Rights and Responsibilities Users Rights Purchase and Refund Policy VAT
© Mobily2000. C. R. No. 1010203896. VAT ID 300000699600003.
W: >>> 35.prod.mobily.lan P: >>> .59.17
Complementary Content
  • ${title}${badge}
${loading}